下面是在美國商店可能會聽到的用語:
服務員可能會問:
What can do for you?
How can I help you?
How are you doing today? Can I help?
How’s your day? Do you want to have a sample today?
顧客可能會說下面這些話表達他想要點東西:
Sure, I think I want...
I guess I want...
Yes, I’d like...
Can I have...
I will be appreciated if you can...
當把食物給顧客時:
Here you go.
Have a nice day!
Have a good one!
當服務人員對顧客買東西表示感謝說“thank you”時,顧客會說:
Thank you (重讀you表示回應)
Have a nice day.
另外,有時顧客雖然先開口對說了:How is your day? 或者 how are you doing? 但他們可能并不期望你回答,緊接著就點了。當然,也可以回答:“I am good。”或者“I am great。”
這些都是很簡單的表達,但要脫口而出,對語言的熟練度很重要。